- Dukanas is an online marketplace that allows users to create stores, list products, and sell goods and services, and allows customers to browse and purchase from sellers.
- Dukanas does not own, sell, or manufacture products unless explicitly stated.
Dukanas – Terms & Conditions
Last Updated: 12/15/2025
Welcome to Dukanas ("Platform", "we", "our", "us").
By accessing or using Dukanas, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the platform.
1
About Dukanas
2
Eligibility
To use Dukanas, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Be legally allowed to sell or purchase goods in your jurisdiction
3
Accounts
You are responsible for:
- Maintaining the confidentiality of your account
- All activity that occurs under your account
- Ensuring your information is accurate and up to date
Dukanas may suspend or terminate accounts that violate these Terms.
4
Sellers (Marketplace Rules)
If you sell on Dukanas, you agree that:
You are fully responsible for:
- Your products, descriptions, prices, and availability
- Order fulfillment, shipping, refunds, and warranties
- Compliance with all applicable laws and regulations
Your products must not:
- Be illegal, counterfeit, or infringe intellectual property
- Violate safety, health, or consumer protection laws
Dukanas reserves the right to remove listings or suspend sellers that violate these rules.
5
Buyers
Buyers agree to:
- Provide accurate payment and shipping information
- Review seller policies before purchasing
- Contact sellers first for order issues
Dukanas is not responsible for seller performance, but may assist in dispute resolution.
6
Payments
- Payments are processed through approved third-party payment providers
- Dukanas does not store full payment card details
- Fees, commissions, or subscriptions (if applicable) will be clearly disclosed
7
AI Features
Dukanas may offer AI-powered tools to assist sellers (e.g., store setup, content generation).
You acknowledge that:
- AI outputs are assistive, not guaranteed
- You remain responsible for reviewing and approving all AI-generated content
- Dukanas is not liable for errors generated by AI tools
8
Intellectual Property
- The Dukanas platform, branding, logos, and software are owned by Dukanas
- Sellers retain ownership of their content but grant Dukanas a license to display and promote it
- You may not copy, modify, or redistribute Dukanas content without permission
9
Prohibited Use
You may not:
- Use Dukanas for fraud, scams, or misleading activities
- Upload malware or harmful code
- Harass, abuse, or harm others
- Attempt to bypass platform security or fees
10
Termination
Dukanas may suspend or terminate access:
- For violation of these Terms
- For illegal or harmful activity
- To comply with legal requirements
You may stop using Dukanas at any time.
11
Disclaimers
- Dukanas is provided "as is"
- We do not guarantee uninterrupted or error-free service
- We do not guarantee sales, profits, or customer traffic
12
Limitation of Liability
To the maximum extent permitted by law:
- Dukanas is not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount paid to us (if any) in the last 12 months
13
Indemnification
You agree to indemnify and hold Dukanas harmless from claims arising from:
- Your use of the platform
- Your products, services, or content
- Your violation of these Terms or laws
14
Changes to Terms
We may update these Terms from time to time.
Continued use of Dukanas means you accept the updated Terms.
15
Governing Law
These Terms are governed by the laws applicable to Dukanas's operating jurisdiction, without regard to conflict-of-law principles.
16
Contact Us
For questions or concerns, contact:
Dukanas Support